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QUESTION #4: Recommend how we should handle the cost of shipping from the DC to the customer (BODDC) or from the store to the customer

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QUESTION #4: Recommend how we should handle the cost of shipping from the DC to the customer (BODDC) or from the store to the customer (BODFRS). Be sure to identify how your proposal will financially impact Joiner & Sons Hardware. "Wait! There are more factors to consider, Stephanie continued. "How do we handle returns? If orders are fulfilled by the stores do they go back there or go to the distribution center? I found a UPS report which indicates 82% of shoppers are more inclined to purchase online if they can return the product in store? Do we reimburse the customer for any of the return shipping charges?" "Something else for next week's meeting," chimed Grimaldo. "Be sure to include cost data with your proposal so we can understand the financial impact." Activity Based Costing (All costs "per unit" except for shipping) Ales 34. TRADITIONAL BOPUS BOOTS BODDC X X X X x 1.618 3721 $100.00 514110 $0.24 $0.45 $0.12 teme 34. 32.1% 322 897 $25.00 $35.43 59.18 $0 36 30 10 $0.42 500 5053 50.08 TIT Citems 34 BN 32.1 9.732 1.43 $5.00 52.09 $0.12 $0 24 50.08 30 24 50.10 50.32 50.00 X Annuali Store Annual ICC Distribution Center (BODDC) Annual Turnover Average shipment weights Average Unit Cost Arrage Unit Price Customer Service Online Customer Service Restore Operations DC Operations Direct to customers process Operations SOS Packaging for TV/ Sanchers Packaging for the Return Retores fueron DC Return Rane fritesuose Haturnate foord Up More Returns costo process Sales increase projected Additional Customer purchase when pick up an order Sales increase projected or 10 W BOC Charme Sales increase procted due to WB005 Channel Sales increase procted due to w OPUS Channel Shipping DC 10 Store Il per poded Shipping Lapade DC to Customer 225 per pour Shipping I/Sma pacare Realto Customer um 25 mil per pound System Support Management for sine Order 30.60 51:12 $0.12 18 IN 3 5097 5118 18. SON 20 5007 S02 $0.24 $0.17 GON 15 $0.19 5092 $0.63 SO 17 50.76 65.7% US OSN 25.09 50.22 53.71 $2.70 $0.12 QUESTION #4: Recommend how we should handle the cost of shipping from the DC to the customer (BODDC) or from the store to the customer (BODFRS). Be sure to identify how your proposal will financially impact Joiner & Sons Hardware. "Wait! There are more factors to consider, Stephanie continued. "How do we handle returns? If orders are fulfilled by the stores do they go back there or go to the distribution center? I found a UPS report which indicates 82% of shoppers are more inclined to purchase online if they can return the product in store? Do we reimburse the customer for any of the return shipping charges?" "Something else for next week's meeting," chimed Grimaldo. "Be sure to include cost data with your proposal so we can understand the financial impact." Activity Based Costing (All costs "per unit" except for shipping) Ales 34. TRADITIONAL BOPUS BOOTS BODDC X X X X x 1.618 3721 $100.00 514110 $0.24 $0.45 $0.12 teme 34. 32.1% 322 897 $25.00 $35.43 59.18 $0 36 30 10 $0.42 500 5053 50.08 TIT Citems 34 BN 32.1 9.732 1.43 $5.00 52.09 $0.12 $0 24 50.08 30 24 50.10 50.32 50.00 X Annuali Store Annual ICC Distribution Center (BODDC) Annual Turnover Average shipment weights Average Unit Cost Arrage Unit Price Customer Service Online Customer Service Restore Operations DC Operations Direct to customers process Operations SOS Packaging for TV/ Sanchers Packaging for the Return Retores fueron DC Return Rane fritesuose Haturnate foord Up More Returns costo process Sales increase projected Additional Customer purchase when pick up an order Sales increase projected or 10 W BOC Charme Sales increase procted due to WB005 Channel Sales increase procted due to w OPUS Channel Shipping DC 10 Store Il per poded Shipping Lapade DC to Customer 225 per pour Shipping I/Sma pacare Realto Customer um 25 mil per pound System Support Management for sine Order 30.60 51:12 $0.12 18 IN 3 5097 5118 18. SON 20 5007 S02 $0.24 $0.17 GON 15 $0.19 5092 $0.63 SO 17 50.76 65.7% US OSN 25.09 50.22 53.71 $2.70 $0.12

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