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QUESTION 47 Describe value analysis. What are the desirable outcomes of value analysis to the firm? To customers? QUESTION 48 What are the six types

QUESTION 47

Describe value analysis. What are the desirable outcomes of value analysis to the firm? To customers?

QUESTION 48

What are the six types of focus?

QUESTION 49

What are the five key findings of the report by Duke University and Booz & Hamilton on global offshoring of services?

QUESTION 50

Provide two examples for each of the following categories of good questions to ask when conducting process flow analysis.

a. Flow b. Time c. Quantity d. Quality e. Cost

QUESTION 51

It takes 1 minute to remove a burger from the cooler. The burger is cooked for 2 minutes and requires constant monitoring (the worker cannot do something else during cooking). Cooked burgers are assembled into sandwiches with buns, lettuce, and tomato. This step takes 45 seconds per sandwich. Finally, packaging the sandwich takes about 10 seconds. What is the bottleneck in the process? Why?

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QUESTION 47 Value Analysis Value analysis is a systematic process used to improve the value of a product or service by assessing its functions costs and quality It involves examining the components ma... blur-text-image

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