QUESTION 47

Which of the following is not a reason for poor performance of our organization in the marketplace?

	A.	placing too much emphasis on product/service design and too little on process design
	B.	failing to take into account customer wants and needs
	C.	putting too much emphasis on short-term financial performance
	D.	taking advantage of strengths/opportunities, and recognizing competitive threats
	E.	failing to monitor the external environment

QUESTION 48

Competitiveness doesn't include:

	A.	productivity.
	B.	effectiveness.
	C.	profitability.
	D.	operations strategy.
	E.	operations management.

QUESTION 49

The total output from a production system in one day is 500 units and the total labor necessary to produce the 500 units is 350 hours. Using the appropriate productivity measure, which of the following numbers represents the resulting productivity ratio? (submit your calculations on an external document.)

	A.	1.000
	B.	1.428
	C.	0.700
	D.	0.411
	E.	None of the above

QUESTION 50

Productivity is expressed as:

	A.	output plus input.
	B.	output minus input.
	C.	output times input.
	D.	output divided by input.
	E.	input divided by output.