Question 5 1 pts To emphasize an idea in a simple sentence: use a small amount of space. let it appear only once in the sentence. place it in an independent clause. O position it in the middle of the sentence. Question 6 1 pts A reminds the reader of the key points of the body of a message in a more general way. O topic conclusion " goodwill conclusion J summary conclusion " call-to-action conclusion Question 7 1 pts Even for the most routine messages, a(n) should be provided to provide closure and convey goodwill to the reader. O dependent clause O agenda O buffer O conclusion