Question 5 (20 Marks) "It is more than apparent that as much as the general perception on the market is that the CPA is detrimental to retail businesses, the legislation has the potential of helping businesses to improve their operations, build and enhance their relationship with their customers, build their brand equity and ensure their long-term sustainability on the market". With direct reference to the above, provide a discussion on whether the Consumer Protection Act is detrimental to retail businesses

Question 2

"Consumer protection has thus emerged as a critical issue in South Africa. Heyns (2011) states that in order to keep abreast with global trends, it is imperative for South Africa to continuously revise its consumer protection legislation. He further notes that the continued revision of consumer protection legislation aims to ensure that the legislation in line with the Consumer Bill of Rights which is the international law that protects the rights of consumers across the globe and South Africa is a signatory to this law". In light of the above, discuss whether the revising of our consumer protection legislation is required in order to keep abreast with global trends and further reach its intended purpose

Question 1

"Heralded as the best consumer legislation in the world the new Consumer Protection Act was received with mixed reaction". In light of the above, provide a discussion detailing why the Consumer Protection Act is heralded as the best consumer legislation in the world.