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Question 5. [20 points] Business Process & Digital Transformation. Business processes are essential to businesses. With the movement towards digital transformation, business processes are greatly

Question 5. [20 points] Business Process & Digital Transformation.
Business processes are essential to businesses. With the movement towards digital transformation, business processes are greatly affected by information technology.

Explain the concept of a business process, and then discuss how digital transformation (and information technology) improve business processes. Finally, provide an example of a business process, and illustrate how using information technology may improve that business process.

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Concept of a Business Process A business process is a series of interconnected activities or tasks that are performed to achieve a specific organizational goal or objective These processes are designe... blur-text-image

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