question 5 20 points What does CRM do? Explain the difference between the different objects: Leads, Opportunity, Account, Contact, Opportunity, Cases.

After using the Lead Workspace-to-action bar to move your leads toward conversions, answer the following questions: What will the Sales Force tools do for you as a salesperson? What do you still need to do that Sales Force cant do?

What does the Kanban view do?