QUESTION 5 Acall cenlec has 15 workors to serve customess. th takes a worker 18 mhules to complete sorving a customer What is the capacity of the call centor for an s. hour workday? 400 cusiomeris 606 customers 300 cusiomests 600 customers Which of the following statements about the utilization of a resource is NOT TRUE? If the demand rate is 0 , then the utilization is 0 as well. The bottleneck resource may not have 100% utilization. The bottleneck resource has the highest utilization. The utilization increases if the processing time decreases. During a freezing day, the average flow rate of a cestaurant decreases by 30%. Howerer customers iay in be testaurant for longer, and the average flow rate horeases by 20%. What Will be the percentage change in the average number of cusioners in then reslaurant? \begin{tabular}{|} 5% \\ 4% \\ \hline 165 \\ 164 \\ \hline \end{tabular}