QUESTION 5 Read the case study below and answer the questions that follow: (17 Marks) Temba has worked as a tier-3 IT support worker for the past five years. He is a quiet sort of person, who tends to keep to himself. Recently the IT manager resigned and Temba is being considered for the role. 5.1 Based on the five-factor model of personality, identify Temba's personality type, and describe a common misconception around it. (4 mark)