Question 7

What are the six steps for developing a job description?

Question 8

What are the four factors that should be addressed in every position description?

Question 9

What are four factors that should be considered when inducting a new employee?

Question 10

What are two examples of team members?

Question 12

What is meant by a staff development plan?

Question 13

What are three considerations when developing a staff development plan?

Question 19

What are staff records?

Question 21

What are two ways in which employee skills can be assessed?

Question 22

If workplace issues are not addressed what could this lead to?

Question 24

What are four methods that you could use to build a relationship with employees?

Question 25

How would you encourage team objectives to work together?

Question 28

If you are trying to encourage team members to monitor their performance, why should you offer opportunities for self-development?

Question 29

What is meant by the term, "Staff turnover"?

Question 30

What are two of the benefits of conducting a skills gap analysis?

Question 31

What are the main criteria for making a hiring decision?

Question 32

What are the steps that should be adhered to, to make sure that an induction plan should be up to standard.

Question 33

How can you measure and monitor staff turnover rate?

Question 34

Scenario:

You have been approached by your boss to update a number of records and to make some recommendations as to how to improve the business.

Based on your learning of the unit, and your own research, answer the below tasks.

Task A

Design a staff record, making sure to capture all of the information that you feel is relevant.

Task B

Your boss wants some pointers on how to:

communicate effectively with staff members

develop strategies to review team performance

monitor and review staff

what can you tell them?

Task C

Your boss is also unfamiliar with the terms, "Staff development pathways" and, "training course options for staff development". , what can you tell them about this?

Task D

Your boss is unfamiliar with some relevant legislation. Based on your state or territory what can you tell them about either your own industry, or that of a retail worker? They are particularly interested in:

WHS responsibilities and procedures for managing hazards

Relevant industry awards or enterprise bargaining agreements

Unfair dismissal legislation and procedures