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Question 8 SrA Hart is unsure how to handle a particular situation, so he seeks guidance from SSgt Vann who explained, You need to define
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SrA Hart is unsure how to handle a particular situation, so he seeks guidance from SSgt
Vann who explained, "You need to define and understand the issue and
then state the actual issue."
SSgt Vann's comments BEST explain the
problem solving technique.
Problem framing
Generating solutions
Different perspectives
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