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Question 8.3 Reliability is often included in service level agreements (SLAs) when an organization is outsourcing. The toughest thing is to decide how much reliability

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Question 8.3 Reliability is often included in service level agreements (SLAs) when an organization is outsourcing. The toughest thing is to decide how much reliability is enough. Consider an application such as e-mail. If an organization outsources its e-mail to a cloud provider, what is the difference between 95%, 99%, 99.99%, and 99,9999% reliability

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