Question 9 (16 points) Fresh Florist is a popular florist located in Chilliwack, British Columbia. They are well known for the beautiful products they sell which includes healthy potted plants and bright colorful flower arrangements. There is high demand for delivery based on seasons such as Valentines, Easter, Wedding season, etc. Fresh Florist is well known for their prompt and polite delivery service. To maintain quality delivery service, Fresh Florist has their own delivery division As the CEO for Fresh Florist, you are about to hire a new delivery team. You want to ensure that your customer- oriented service delivery is of the highest quality and standard. To achieve this high standard you know you must: Hire the right people Develop your people to delivery service quality Provide the needed tools and resources to service delivery staff . And retain your people Using the customer-oriented service delivery wheel as a guide, describe very practical ways to ensure you will create a service delivery team that will share your vision for high customer-oriented service delivery. I will be looking for tangible examples or suggestions for each section on the wheel. The wheel is below to support you and there is lots of paper attached for your