Question 9 (5 points)

Which of the following is not essential information to have when preparing an operations budget?

Question 9 options:

A	Knowledge of the organization's financial objectives
B	Knowledge of industry standards for similar operations
C	Information from prior periods
D	Assumptions about the next period's operations

Question 11 (5 points)

Which of the following is not necessary to compute a minimum sales point?

Question 11 options:

A	Minimum payroll cost for the time period
B	Fixed costs
C	Variable cost %
D	Food cost %

Question 13 (5 points)

Yield is a term used to describe .

Question 13 options:

A	The percentage of total potential revenue that is actually realized
B	The percentage of available rooms sold on a given night
C	The maximum hotel revenue attainable
D	The percentage of the rack rate represented by the ADR

Question 17 (5 points)

What was the purpose of the front-office call-around?

Question 17 options:

A	To check on all the guests to see if they needed anything
B	To look for vacancies when their hotel was full
C	To ask other hotels their current rates before setting their own rates
D	To wake up guests who had requested morning calls

Question 18 (5 points)

Forecasting revenues for an operations budget is critical because

Question 18 options:

A	Expected revenues will determine how much the owner will pay in taxes
B	If revenues are high, the business will be profitable
C	It is impossible to forecast profits
D	All forecasted expenses and profits will be based on revenue forecasts