QUESTION 9 Consider the following production process. The process consists of 35 steps and operates at a cycle time of 1.19 min/unit. Their most error prone operation is step 17. Units are inspected at the end of the process. If there are 238 units of inventory between step 17 and the end of the process, roughly equally distributed across the remainder of the process, what is the information turnaround time for a defect made at step 17 (in minutes)? (report your answer to 2 decimal places) 5097.96 QUESTION 10 The forward area of an aircraft has 2 lavatories. On average, passengers arrive to the lavatory every 10 minutes. If both lavatories are in use, the passenger is sent away - there is no waiting in the forward area of the aircraft. On average, a passenger's length of stay is 3 minutes, with a standard deviation of 2 minutes. What is the probability a passenger finds both lavatories in use and is sent away? (report your answer as a decimal to 4 decimal places)