Question 9

Research on procedural justice suggests

• it is best to exclude employees from commenting on potential changes in company procedures like performance appraisals because they do not understand the decision-making process anyway.
• it is best to unexpectedly announce department-wide layoffs because when employees suspect changes in their job status are upcoming, they tend to become much less productive.

O it is best to send an announcement of changes to the company benefit package for the next fiscal year without providing explanatory details because employees would not understand the financial implications.

O it is best to be consistent in the manner in which employees are disciplined for

violating company policy for situations like cell phone usage.

Question 8

Damien is motivated to do a great job on his proposal so that his colleagues will highly of him. Damien's motivation is..

O referent

O extrinsic

• distorted
• intrinsic

Question 7

You worked really hard on your paper and were very proud to get an A on it. Then you found out that everyone who wrote ten pages or more got an A and now you are upset. You are experiencing high distributive justice.

O True

O False

Question 6

You work for your college's annual alumni fund. You have averaged 25 phone calls in a three-hour shift throughout your employment. Your supervisor now demands that you increase that number to 40 calls per three-hour shift. You feel that you do not have the skills or the time to make 40 calls and that this is an unrealistic goal.

According to expectancy theory, you are experiencing

O low valence.

O low equity.

low expectancy.

O low instrumentality.

Question 5

Which of these is a key managerial implication of Maslow's theory?

None of the other responses

O A satisfied need may lose its motivational potential

Adults can be trained to increase their achievement motivation

O Managers should create challenging task assignments or goals

Question 4

According to Vroom, the 'expectancy' portion of expectancy theory refers to which of these linkages?

O Outcome to Performance

O Performance to Outcome

Valence to Effort

Effort to Performance

O Performance to Effort

Question 3

Which of the following questions is addressed by organizational justice theory?

O Are employees treated with dignity and respect?

O All of these

Do managers provide adequate explanations of their decisions and the procedures used to arrive at them?

O Are the procedures used to assess inputs and performance and distribute outcomes perceived

to be fair?

Question 2

Which of the below is NOT one of the elements of Expectancy Theory?

• expectancy
• goal-setting

O instrumentality

O valence