QUESTION 9 Which of the following functions do intelligent agents perform in the context of search engines? retrieving downloadable files from online sources O monitoring information overload screening out malicious codes and viruses distributing third-party cookies QUESTION 10 Which of the following is a characteristic of decisions made at an organization's strategic level? They are mostly concerned with routine transactions directly involving customers. They make use of business intelligence to address issues such as product development and marketing They involve predetermined policies and procedures that spell out how to handle different situations. They have widespread effects which impact suppliers, customers, and the whole industry. QUESTION 15 Which of the following is a function of forecasting? using semantic structures and linguistic relationships to extract meaningful business intelligence O setting a target value and telling the program which variable to change to reach the goal analyzing seasonal trends, using statical decision support tools, to predict the future calculating relationships between variables and allowing users to change some variables to see how others are impact QUESTION 16 Which of the following is a reason why CAPTCHA may no longer be so widespread? technological developments leading to expert systems mimicking the reasoning of human experts technology that makes images fuzzy and fonts irregular so that bots and humans have equal difficulty deciphering th O technology that can discriminate between the mouse movements and keystrokes of bots and humans the taking over of artificial intelligence by intelligent agents