QUESTION:

A--Complete a question alignment grid for your instrument as per below details

We performed a project in 2013 for a public bus system for a mid-size city. For our purposes, lets call this the BUS System of Anytown, USA. The objectives of the study were to:

1. Gain an understanding of the makeup of the people who take the bus. This could include demographics, attitudes, trip characteristics or various combinations of these or other factors.
2. Identify the issues the BUS system should prioritize to give the riders a better experience.

There were also other objectives related to payment, travel patterns, and trip profiles that are not part of this assignment.