Question Completion Status Horizontal communication is different from vertical communication in that it involves a. downward communication b. upward communication c. formal communication d. superiors and subordinates. e colleagues and peers at the same level of an organization, QUESTION 28 1 points How can managers use the grapevine as an asset? a. By learning who the key people in the grapevine are, managers can use the grapevine to sound out employee reactions to new ideas b. By learning who the key people in the grapevine are, managers can use the grapevine to start a gossip chain, communicating inaccurate information c. By learning who the key people in the grapevine are, managers can use the grapevine to start a cluster chain. d. By using the grapevine, managers can promote vertical communication e. By using the grapevine, managers can maintain a hierarchical system 1 points QUESTION 29 How is information different from data? a. Data is less accurate, b. Information is raw figures and facts reflecting a single aspect of reality Information is data presented in a way or form that has meaning. d. Data provides a basis for action O e. Data is more detailed 1 points QUESTION 30 A group is defined as two or more people who a are put together by the organization for a specific purpose with an unlimited time frame. b. select and follow a leader. oc form an organization for nonprofit or profit-making purposes. d. interact regularly to accomplish a common purpose or goal. e. interact on one occasion to fulfill a goal