Question

Drawing on the topic of measuring and reporting CSR, assume you are a CSR consultant and one of your small-firm clients wants to begin producing a CSR report in the hopes that their firm will receive favourable ratings and rankings. The client asks you to provide the following guidance for them:

(1) Outline five best approaches you can recommend to your client to make a good CSR report.

(2) List three possible challenges you client may experience as a small business.

(3) The client thinks that its investors (shareholders and creditors) and the government may be the main readers of the CSR report. Can you list and describe two other stakeholder groups that may hold the client accountable for its CSR reporting?