Question Four (5 marks) (5 marks) (5 marks) The Coronavirus (COVID 19) Pandemic has re-emphasised the need to integrate operational risk issues into the strategic management of universal banks. a) What is a Business Continuity Plan (BCP)? (5 marks) b) Explain the relevance of business continuity planning in the operations of a universal bank. c) Explain the key components or elements of BCP that banks need to (5 marks) implement