Question is on the second picture.

Stoner Excursions offers several services to customers. Susan Stoner realizes that some customers use more services than others, so the company has conducted a customer profitability analysis that identified the following cost pools and activity drivers: Cost Pool Annual Cost Annual Driver Activity Online reservations $312,900 44,700 online reservations Phone reservations 855,900 95,100 phone reservations Ticket mailings 364,500 163,500 $1,696,800 121,500 mailings 10,900 deliveries Courier deliveries Your answer is correct. Calculate the activity rate for each cost pool. Cost Pool Activity Rate Online reservations $ per online reservation Phone reservations $ per phone reservation A Ticket mailings per mailing A Courier deliveries per delivery Two of Stoner's customers have the following activity levels. Customer A Customer B Ticket purchases $175, 100 $192,900 Ticket cost $129,600 $135,200 Online reservations 503 o Phone reservations 603 Ticket mailings 506 130 Courier deliveries 489 Calculate the customer net profit and customer profit margin for each customer: (Round customer profit margin to 2 decimal places, e.g. 15.25%.) Customer net profit Customer profit margin Customer A $ Customer B $