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Question: Many organisations include in their policies and procedures manual requirements for ethical behaviour in customer service situations. Please Explain some of the benefits organisations

Question:

Many organisations include in their policies and procedures manual requirements for ethical behaviour in customer service situations. Please Explain some of the benefits organisations can expect as a consequence of this requirement.

(Explain industry and organisational policy and procedures and ethical behaviours in regard to customer service and administration).

Source:

FNS40615 Certificate IV in ACCOUNTING

Topic: FNSINC401 - Apply principles of professional practice to work in the financial services industry

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