Question

Of course, the CONOPS for the HA612 team project will not be as large as the example.However, it needs to

contain the content described below for Units 1 - 7 and the team has freedom to define operations as they see fit.In other words, there is no set CONOPS for the project, rather the team will define the CONOPS from their understanding of the organization's mission, goals, and objectives.No two teams will end up with the same CONOPS.The CONOPS needs to have a separate section for each item required in Units 2-7.

As the team creates the CONOPS it will build a list of assumptions and constraints.Assumptions are circumstances and events that need to occur for the project to be successful, but are outside the total control of the project team. Assumptions are accepted as true and are often without proof or demonstration.Constraints are things that might restrict, limit, or regulate the project. Generally constraints are outside the total control of the project team.

Good luck on the project and let your instructor know if you have questions!

Unit 1- Development of CONOPS Template:

Create a Concept of Operations (CONOPS) template for the surgery unit in the BCMH mini case (page 18 in textbook).

The CONOPS template needs to state the mission and goals of the BCMH surgical unit, along with the following: 1) defined operational objectives for the surgery unit; 2) assumptions, barriers, and constraints for operations management of the surgery unit based on the textbook scenario and additional information provided by the instructor; and 3) how the operational objectives will be measured.

Unit 2- Concept of Operations Data Collection:

Add a data collection plan section to the CONOPS template created in Unit 1.The plan must include: 1) data items to be collected, and how they are used in operational management of BCMH's surgical unit; 2) the descriptive statistics required to analyze the data; and 3) a list of charts and graphs needed to brief leadership on operational effectiveness of the surgical unit.The team needs to justify why each chart and graph is required to measure operational effectiveness.

Assumptions, barriers, and constraints for your data collection plan need to be added to those already in the CONOPS.

Unit 3- Concept of Operations, Decision Making:

Labor cost has gotten the attention of BMCH Leadership, and they want your team to come up with options addressing nurse staffing.The team must come up with at least three options for nurse staffing to include outsourcing 100% of the nurses, and formulate a decision-making framework for selecting the best option.

Assumptions, barriers, and constraints for your decision-making framework need to be added to those already in the CONOPS.

Unit 4- Concept of Operations, Process Improvement and Risk Management:

Add a process improvement plan section to the CONOPS.The plan needs to address how the operational staff will review data and a process for continuous improvement.Risks to the surgical unit's operations need to be listed as well, along with how each risk will be mitigated.

Assumptions, barriers, and constraints for your risk management plan need to be added to those already in the CONOPS.

Lastly, the team will start preparation for a PowerPoint briefing that will be used to brief BMCH leadership on the final CONOPS.This briefing will be delivered in Unit8 via the "Big Blue Button" in Canvas.

Unit 5- Concept of Operations, Quality Improvement:

Add a quality improvement plan section to the CONOPS.The plan needs to list all quality metrics the team feels are important, to include patients, staff, and other stakeholders of BMCH.In addition, describe how each quality metric supports the operational objectives.Include a cost for implementing and measuring each quality metric.

Assumptions, barriers, and constraints for your quality improvement plan need to be added to those already in the CONOPS.

The Unit8 briefing should be edited to include the quality improvement plan.

Unit 6- Concept of Operations, Forecasting:

Add a forecasting plan section to the CONOPS for managing the surgery unit.The team needs to develop a physical layout for the unit, establish an operational day in hours, and estimate the number of surgical procedures needed to meet demand.

Assumptions, barriers, and constraints for your forecasting plan need to be added to those already in the CONOPS.

The forecasting plan needs to be added to the Unit8 briefing.

Unit 7- Concept of Operations, Scheduling and Capacity Planning:

Your team will present a PowerPoint presentation on the CONOPS to your professor, who roleplay the Chief of Staff at BCMH.

Presentation length is 20-30 minutes, and the quality of slides should be appropriate for briefing a senior leader.

The presentation needs to be equally divided amongst the team members.

Team should prepare for a 5-10 minute question period at the end of their presentation.

Note: avoid using videos and sound in the presentation because they will not work on the "Big Blue Button" in Canvas.

Add a scheduling and capacity management plan section to the CONOPS for managing the surgery unit.The team needs to develop a schedule for the surgery rooms, surgery staff, and disinfection/sterilization staff.

Assumptions, barriers, and constraints for your plan need to be clearly stated.

The scheduling and capacity management plan needs to be added to the Unit8 briefing.

Unit 8- CONOPS Deliverable:

The team willsubmit the CONOPS document.