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QUESTION ONE (25 Marks) Management serves to support the establishment of goals, implementation of actions and utilisation of resources, so as to enable the achievement

QUESTION ONE (25 Marks) "Management serves to support the establishment of goals, implementation of actions and utilisation of resources, so as to enable the achievement of the organisation's purpose." Explain to the newly appointed managers at Apple, the responsibilities of the various levels of management, the skills managers need and the challenges faced by management in South Africa. QUESTION TWO (25 Marks) Explain to the newly appointed managers at Apple, the benefits of the human relations approach and the contributions of Mary Parker Follett, Elton Mayo and Douglas McGregor. Elaborate on how Apple can effectively apply these contributions in a beneficial way. QUESTION THREE (25 Marks) Discuss the characteristics of the management environment and analyse the THREE (3) approaches management can adopt in order to react to the environment. Furthermore, describe the market/task environment and provide examples to show the impact of the market variables on Apple. QUESTION FOUR 4.1 Explain to the newly appointed managers at Apple the elements of leadership and differentiate clearly between management and leadership. (12 Marks) 4.2 Analyse the principles of organising and show application of each principle to Apple. (13 Marks

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