QUESTION

'The balanced scorecard is a tool that translates an organization's mission, objectives and strategies into performance measures' (Langefield-Smith et al, 2018: p669).

Select one organization and search information about the organization's mission, objectives and strategies. (you may visit the website of the chosen organization).

Required

Develop a balanced scorecard by considering the four perspectives.

For each perspective develop objectives and performance measures.

Consider both lag and lead indicators.

Make sure that your objectives and measures align well with the mission of the selected organization