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Question THREE. Excerpts from The Fearless Organization by Amy C. Edmondson Psychological safety is broadly defined as a climate in which people are comfortable expressing
Question THREE. Excerpts from The Fearless Organization by Amy C. Edmondson \"Psychological safety is broadly defined as a climate in which people are comfortable expressing and being themselves.\" In 2000, Nokia dominated the cellphone industry and was poised to lead the tramsition to smartphones. Nokia engineers were aware of Apple's and Samsung's advances, but the firm's culture of arrogance led the engineers and their managers to pretend, along with their executives, that everything was fine. Their silence led to a 75% collapse in Nokia's stock and the sale of much of the firm to Microsoft in 2013. In 2011, before the earthquake and subsequient tsunami that severely damaged Japan's Fukushima nuclear plant, scientists and engineers issued warnings about the plant's vulnerabilities. Those in charge dismissed them as oddballs. Hundreds perished and 435,000 people were forced to abandon their homes when the plant's confainment failed. Woarkplace culture is powerful, especially when it reinforces people's natural tendencies not to challenge their superiors. Cultures that exist on a foundation of fear or that overemphasize seniority and hierarchy must change before people will feel safe enough to break their silence. Efforts to create a completely open and fearless organization will take time, and you may never fully reach that goal. But your organization will benefit from the journey toward fearlessness as people share ideas, ask questions, and learn. \"When people speak up, ask questions, debate vigorously, and commit themselves to continuous learning and improvement, good things happen.\" Define team learning and its significance in organizational learnine. according to Fdmondson. Discuss this statement in line with the fearless to challenge their superiors. Cultures that exist on a foundation of fear or that overemphasize seniority and hierarchy must change before people will feel safe enough to break their silence. Efforts to create a completely open and fearless ovganization will take time, and yvou may never fully reach that goal. But your organization will benefit from the journey toward fearlessness as people share ideas, ask questions, and learn. \"When people speak up, ask questions, debate vigorously, and commit themselves to continuous learning and improvement, good things happen.\" Detfine team learning and its significance in organizational learning, according to Edmondson. Discuss this statement in line with the fearless organization, share the situation within your organization, and Recommend strategies for promoting a culture of continuous learning, collaboration, and knowledge sharing among team members as per your organization. [25 marks] iblic T Page 4 of 5 Total 25 marks Question FOUR. a) Discuss the three-step model of Kurt Lewin, and Mckinsey 7s Model and provide their significance in change management. [15 marks] b) Discuss the most important steps to an Organizational Change Management Strategy and Plan [10 marks]
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