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QUESTION TWO (20 MARKS) The Borrower developed a contract management MIS for all contracts being managed by the Roads and Highway Department (RHD). The system
QUESTION TWO (20 MARKS) The Borrower developed a contract management MIS for all contracts being managed by the Roads and Highway Department (RHD). The system was running well and the RHD discontinued the old manual entry process. The new system increased efficiency and transparency significantly. The system continued to run through donor funding support with an agreement with the developer. Three years later the donor pulled out of the transport sector. RHD had shortage of funds to continue to run the system with the developer. As a result, RHD tried to run the system on its own (using staff in the IT department) but their capacity was insufficient and there had been no knowledge transfer or training by the developer. Gradually the MIS system failed and the RHD abandoned it. a). Enumerate the lessons learnt (10marks) b). Discuss the importance of contract management in an organization (10marks)
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