Question-19 Using the table.below,describe.systems.and.processes.which.facilitate.continuous. improvement.within .organisations. .Discuss.the .relevance.of each.system.and.process.to. continuous Improvement. .I System Relevance-to-Continuous-Improvement| E.g., Customer Relationship. E.g. .records.customer-data-and.enables.customer.activity.to.be. Management.(CRM).D monitored.e.g. .Transactions.and-engagement. .This.system.enables. the.business.to....D Process T Relevance-to-Continuous-Improvementu E.g., Customer feedback, .PDCA. (Plan, .Do, Check, .Act)