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Question4. Recall our class on the topic of KPI with Shared resources. The case was about EGGS trying to manage the KPI for two functions:

Question4. Recall our class on the topic of KPI with Shared resources. The case was about EGGS trying to manage the KPI for two functions: Fulfillment center vs Transportation Function. The Flex team was used to solve KPI degradation issues. How did timing, magnitude and symmetry change in management response after improvement?

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