Questions 1

Community services workers must clearly understand the legal and ethical considerations (international, national, state/territory, local) of working in the community services and health context, how they are applied in organisations, how they impact on individual workers and the consequences of breaches.

The standards are discussed in the universal declaration of human rights and relate to relationship between human needs and human rights and frameworks approaches and instruments used in the workplace, which and to a range of different legal and ethical requirements.

What's are the 10 issues that would be considered under the label of legal and ethical considerations in community and health services work.

Question 2

Workers will need to understand the interrelationships, similarities and differences that can exist between legal and ethical frameworks. In 50 to 100 words each, what is the explanation of what a legal framework is and what an ethical framework is.

Question 3

Workers need to understand the legal issues they might face in the workplace. They must know how to respond to specific issues. Duty of care is a legal issue. In 150 words how to explain how duty of care aligns with legal requirements.

Question 4

Staff need to have awareness of ethical practice in the context of the work role.

The following are ethical issues. How to explain, in approximately 50 words for each, what you would do if they occurred in your workplace.

1. You overhear a staff member verbally abusing a young client.
2. Two staff members are gossiping about the behaviour of a client. They are laughing about the behaviour. One of the staff members has no responsibility for treatment of the client. Those are experienced staff members who should know that this is inappropriate behaviour.
3. You notice that sometimes when one of your clients is moved from bed to a chair there seem to be bruises on the client's arms. You check and discover that on occasions when the bruising occurs a particular staff member is responsible for moving the client.
4. You have noticed that a child in the care facility in which you work has not eaten lunch for the last two weeks. You ask the child why and are told that due to religious taboos they are not allowed to eat the food they have been given. You talk to the kitchen staff, and they say it is just too bad, the child has to eat the food that has been given.

Question 5

What are policies, procedures and protocols and why should staff be consulted when policies are developed and reviewed? (100 to 150 words)

Project 1

How to write a detailed report describing the legal and ethical responsibilities of community service providers and their staff.

Include, in your report, the following:

• Explain why documented policies, procedures and protocols are necessary.
• List the legislation and regulations and ethical conditions that apply to community service operations.
• Describe the systems that might be put in place to ensure legal rights of clients are upheld and to make certain cultural, linguistic, and religious diversity are responded to appropriately.
• Explain the actions that should be taken if client rights are not properly upheld.
• Explain how you can contribute to the improvement of policies and procedures.

Project 2

Throughout all interactions with clients and co-workers you must work safely, protect privacy and confidentiality, follow mandatory notifications, infection control, waste management etc procedures in line with both legislation and ethical requirements.

You must demonstrate to an assessor that you can complete a range of workplace activities in accordance with legal and ethical requirements in at least 3 different work situations. Situations might include:

• conducting entry interviews with clients
• communicating with clients to ensure needs are identified or to perform specific procedure.
• moving clients from, or into a chair
• preparing and providing client meals
• interacting with co-workers

Q1:

How can i make a report verbally and in writing to the relevant person (eg a supervisor) when you become aware of a potential or actual breach of legal requirements (eg in relation to duty of care)

Facilitate and participate in a meeting with colleagues and supervisors, to review organisational policies and protocols, for at least two potential work practice improvements that will improve responsiveness to legal and ethical requirements (eg in relation to meeting privacy legislation). Complete reports are to be uploaded.

Q2:

How to develop appropriate responses to at least 3 different legal or ethical issues relevant to the work role. Issues might relate to privacy, safety, client rights, client relationships, worker rights and relationships. Determine a course of action.

Q3:

How to develop appropriate responses to at least three different legal or ethical issues (eg when face with competing value systems) by implementing the following problem-solving process when faced:

• Identify the dilemma/ issue.
• Consult the code of conduct or code of ethics/ legislation.
• Generate possible actions within the code of conduct ethics/ legislation (eg by brainstorming).
• Consider the rights and responsibilities of all people involved.
• Consider the possible consequences of all options.
• Complete reports are to be uploaded.