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Questions 1. Describe the service organization culture at Amy's Ice Cream. 2. What are the personality attributes of the employees who are sought by Amy's

Questions 1. Describe the service organization culture at Amy's Ice Cream.

2. What are the personality attributes of the employees who are sought by Amy's Ice Cream?

3. Design a personnel selection procedure for Amy's Ice Cream using abstract questioning, a situational vignette, and/or role playing

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