Questions: 1. How extensively did each organization's IT service/operations framework address the various components of its IT infrastructure? Discuss which infrastructure components were addressed well, and how other components could have been better addressed. 2. What challenges of managing IT infrastructure are evident at each organization? How are these challenges being addressed? Suggest how they may be addressed better. 3. In terms of organizational information integration, does each company appear to be pursuing the correct technological path? Suggest alternatives, additional initiatives, and/or next steps for each