Questions

7. Match the element of the communication cycle with the example of the element.

A. Sender b. Message c. Mode d. Receiver E. Feed back.

_____. Decodes the message

______. Verification

_______. Telephone, email, face-to-face

_______. Begins the communication cycle

________. Content needing to be communicated

Questions

8. Who must provide release of information consent before patient information can be provided

a. Client b. Physician c. Patient Relative d. Office Manager

Questions

9. Sam has a mental image of himself as being kind and empathetic, and is aware that his deep voice carries, so he tries to talk softly. What do you call this mental image?

a. Self - esteem b. Self- control c. Talent d. Self - awareness

10. According to the textbook, communication using electronic media does not easily evaluate which of the following?

a. Cultural diversity b. Nonverbal cues c. Listening skills d. Content credibility