Questions

Answer the questions below

(c) Identify two steps demonstrating business know-how which are likely to convince a potential funder to consider an application for finance. (4marks) (d) Mention four qualities of an effective business plan as illustrated in the passage. (4 marks) (e) State two reasons to explain how a business plan is a proposed partnership that is mutually beneficial. (4 marks) (Total 20 marks) Question3 (a) Enterprise Access Outreach is an initiative by professional experts in business in Kampala. Uganda. Their aims are to nurture and develop business management professionals and to encourage upcoming entrepreneurs to venture into business beyond the confines of their professions. They offer a monthly leadership training programme which can be accessed by applying to the human resource manager. The programme entails: . Changing the mindset. . Setting off with determination. . A business-focused financial discipline. . Innovative and resourceful enterprises. Required: Design an advertisement for Enterprise Access Outreach with information about the qualification of the applicants. personal attributes, fees. application details, and a clause indicating that a certificate shall be awarded at the end of the course. (10 marks) (b) Conferences. seminars and workshops are essential business activities where individuals meet with others to learn. take decisions. exchange views and even socialise. Required: Explain the distinction between the three business activities mentioned above and clearly show when may be organised in business. (6 marks) (d) In today's job market. job seekers at all levels must not underestimate the importance of having a strong professional curriculum vitae (CV). Required: Explain the importance of a CV to a prospective employer. (3 marks) (Total 20 marks) Question 6 (a) At a farewell event of a long serving senior executive, you are called upon to give an impromptu speech. He has been your immediate supervisor and a personal friend. You consider it a great opportunity. Required: Write a speech you would make on the occasion. (10 marks) (b) Communication is a joint responsibility and cannot be effective unless the receiver listens with participation. Lack of listening ability can be a major source of work related problems. Required: Give two reasons to explain why effective listening can enhance administrative skills in business. (4 marks) (c) During interviews, candidates concentrate more on their qualifications or work experience than on the interactions they have with the hiring panel. yet both verbal and non-verbal communication can either help establish a positive connection. or jeopardize the chances of getting the job. Required: Explain, to a job seeker, any two non-verbal communication blunders which should be avoided during a job interview. (4 marks) ((3) Writing and completing business messages requires careful planning and critical scrutiny. Required: Explain the importance of the following tasks to managers and employees in business communication. (i) Summary skills. (ii) Editing. (2 marks) (Total 20 marks) (C) (d) Employers and managers in business routinely encounter situations that require them to address big audiences. Required: Mention two reasons why it is important for managers to have good speaking skills. (2 marks) Designing work plans is a vital function determining the course of action to achieve organisational objectives. Required: State the importance of work plans in business organisations. (2 marks) (Total 20 marks) Question 4 (a) (b) (C) A staff workshop has been organised by the human resource department to take place at Kireka Star Hotel. Invitations were sent to members. However, on the eve of the event. the organisers receive a communication from the venue proprietors that they will not be in position to host the workshop. You work in the human resource department and you are in charge of communication. Required: Draft a text message to be sent to the staff members informing them of the changes to a different venue. Observe that the programme remains unchanged. (10 marks) Electronic media is used to deliver messages quickly in business. It may take the form of instant messages (IM). short messaging service (SMS) or voice mail. Required: Suggest four qualities of a good formal text message. (4 marks) In the business and organisational world. managers have to cope with several appointments. which include meetings, interviews or one-on-one interaction with employees. Making an appointment schedule is one way of saving and accommodating time into useful activities. Required: Mention four contents of an appointment schedule. (4 marks) (d) Honouring business appointments is one way of creating a good business reputation. Required: Explain the importance of business reputation. (2 marks) (Total 20 marks) Question 5 (a) Your company. Bee Hive Enterprises. is planning to have a briefing to (b) (C) discuss outstanding irregularities amongst the employees in your department. The issues include: . Lack of punctuality. o Carelessness o Inaptitude of some members of staff. You are the head of department for communication. Required: Draft a memo on behalf of the general manager. inviting members to the beng. (10 marks) Learning how to become more sensitive to nonverbal cues makes presenters better communicators at places of work. Required: (i) Give two types of non-verbal cues which may be used by an administrator in a business meeting. (2 marks) (ii) Mention two limiting factors associated with non-verbal cues. (2 marks) Minutes are important details that businesses should not ignore if they want to keep in line with the trend and prospect of business transactions. Required: Explain, to an upcoming business enterprise. the importance of: (i) writing minutes. (ii) making follow-up activities. (iii) writing action points in a meeting. (3 marks) Question 2 Read the passage below and answer the questions that follow: When compiling an application for finance, a business owner should always ensure that the business plan presents a well thought through positive financial case, which has taken into account all considerations and sought to mitigate as much risk as possible. A business plan needs to communicate why a business will be successful, how funding will be applied. and how it will generate profits for the business resulting ultimately in servicing the loan. A business plan should include a section containing financial reports and plans outlining the costs, margins. expected sales projections. and how the loan will be serviced. This information will reassure the potential financers that you have a handle on the business. and if included upfront. half the battle is already won. Demonstrating business know-how and foreseeing different scenarios that may occur in a growing business and how to remedy them will also win confidence of potential financers. Considering possible negative events in a business may seem like planning for failure, but financers are aware that unforeseen factors will influence the company. By demonstrating that you have taken these factors into account. and how you plan to manage them should they arise. you provide the potential funder with additional knowledge when considering your application for finance. Remember finance providers need your business to succeed in order to ensure their business is successful. Your business plan needs to demonstrate a proposed partnership that will be mutually beneficial. Required: (a) Explain the main objective of compiling a business plan by a business owner. (2 marks) (b) Suggest three factors a business owner needs to consider to ensure that he/ she presents a well thought through positive financial case. (6 marks)