Questions are from case study Medication Management at Acme Medical Center

1. What is the role of medication errors in producing poor health outcomes in health delivery systems today?
   1. What is the problem presented in the case?
   2. How common are errors like these in the health system?
2. The specific role of the delivery team and the faults in the medication process involved at Acme in generating the medical error described in the case.
   1. What are the steps in the medication process in this case, and how did the error occur?
   2. What are the 5 stages involved in inpatient pharmaceutical delivery?
3. What can Acme Medical Center do corporate culture that promotes patient safety and quality of care?
   1. On a scale of 1-10 how would you rate the safety culture of Acme and why?
   2. What are the elements of a positive patient culture?
   3. What actions should Dr. Johnson take to push Acme toward a safety culture and better MUP system?
4. The lessons this case may hold for you in organizations you are working in or have worked in.
   1. How would you rate where you are working or have worked for employee safety and quality improvement?
   2. What activities, systems, and/or results do you base your rating on?
   3. What do you hope to do about the aspects of your organization that need to change?