Questions for Reflection

1. Explain the difference between an organization's vision, mission, and values.

2. Describe the three types of plans most organizations develop.

A. As a new manager, which type would you be most likely to prepare?

B. What do you think would happen to an organization that prepared only one of these types of plans?

3. How do contingency and crisis management plans differ?

4. Do you think it is important to prepare both types of plans? Why or why not?

5. What distinguishes a SMART goal from other goals?

6. How are planning and control linked and form an ongoing cycle?

7. What is meant by a culture of accountability, and why is it important?