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Questions Outline four reasons why a business person may prefer written communication to verbal communication. (5mks) 2. State five services offered by the post office.

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Outline four reasons why a business person may prefer written communication to verbal communication. (5mks)

2. State five services offered by the post office. (5mks) 3. 1998 State four advantages of verbal communication. (4mks)

4. Highlight four advantages of using telex as a means of communication. (4mks)

5. State four features of effective communication. (4mks)

6. State four reasons why the post office is still popular as a means of sending letters. Mode of transport Units of carriage a) Portage b) Sea c) Road d) Cartage e) Air (4mks) . ( 7. give four reasons why a person would send a message by mail rather than by telephone. (4mks)

8. highlight four factors that may limit the use of telephone as a means of communication in Kenya. (4mks)

9 State four problems that may interfere with the effectiveness of face to face communication. (4mks)

1. Outline four features of a bonded warehouse (4mks)

2. Highlight four ways in which a warehouse is useful to a trader. (4mks)

3. List three advantages of warehousing to a manufacturer. (3mks)

4. Outline four benefits that consumers get from a warehousing (4mks)

5. Outline four factors that a trader would consider in locating a warehouse. (4mks)

6. State four benefits that a government gets from a bonded warehouse. (4mks

7. State four features of a bonded warehouse (5mks)

8. State four advantages of public warehouse to retailers.

9. the table below contains descriptions relating to some types of warehouse. In the space provided, write the type of warehouse to which each description refers. Description Type

a) Used to store exports and imports

b) Anybody can rent spaces in it for storing goods temporarily.

c) Operated for the owner's exclusion use.

d) Owned and operated by manufacturers and farmers.

10. In which four ways are consumers likely to suffer in a situation where there is no warehousing? .

1. Describe the procedures that should be followed when taking an insurance policy. (10mks)

2. explain four ways in which the insurance industry promotes the growth of business enterprises. (5mks) (4mks)

. 3. Explain four ways in which the insurance industry contributes to the development of Kenya's economy. (10mks)

4. Discuss various insurance policies under which an insurance company would not compensate the insured in the event of the loss. (10mks)

5. Discuss various insurance policies that the owner of a supermarket may find it useful for the business. (12mks)

6. Explain four benefits of the 'pooling of risks' to an insurance company. (8mks)

7. Explain the factors that nay make it necessary for an insurance company re-ensure.

8. Explain the meaning of the following terms as used in insurance (10mks)

i) Uberrimae fidei

ii) Indemnity

iii) Third party motor vehicle insurance

iv) Contribution.

v) Subrogation

9. Discuss four circumstances under which an insurance contract may be terminated. (8mks)

10. Explain five benefits that could be enjoyed by a person who decided to take out an endowment policy

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