Questions: Robots are coming case 1. What is the relationship between Al, machine learning, automation, and robotic process automation? Describe the Al bots in this case. 2. What kinds of tasks are challenging for Al implementation? 3. What is the process of reviewing fields expense reports before and after the implementation of Al bots? What kind of roles do Al bots play in this process? 4. Who, when and how does the operation team process the reports that are not processed by the Al bots due to the complex decision-making required? 5. Why are Al bots unable to check with the field representatives and handle the reworks? Why are all disputed reports reviewed by the human associates after being resubmitted by the field representatives? 6. Compared with the original process, which only involves human associates, what are the pros and cons of deploying Al robots in an augmentation scenario? 7. Why are the bots unable to work 24/7? s. What kind of reports are thought to be tougher for Al bots? Use the sample report as an example