Quiz

Question 1 (Mandatory) (2 points)

The popularity of Maslow's Hierarchy of Needs is due to its ______.

Question 1 options:

support by research evidence

ignore unsatisfied needs

its simplicity and intuitive appeal

Maslow's genius in its enunciation

Question 2 (Mandatory) (2 points)

Distributive justice is what people receive as a result of their knowledge, skills, and effort on the job.

Question 2 options:

	1) True
	2) False

Question 3 (Mandatory) (2 points)

Performance justice is the perception of how fair the process was in making decisions that affect employees.

Question 3 options:

	1) False
	2) True

Question 4 (Mandatory) (2 points)

______ refers to the perceived fairness of the communications made by leaders during a process.

Question 4 options:

Distributive justice

Moral justice

Procedural justice

Informational justice

Question 5 (Mandatory) (2 points)

According to the section in Scandura's book on SMART Goals, why does a goal need to matter and be relevant?

Question 5 options:

It helps makes a profit for the organization.

It is unique to other goals.

It is more likely to gain the support and the resources needed.

It would not support payment.

Question 6 (Mandatory) (2 points)

A performance appraisal program where leaders meet with their direct reports and set specific performance objectives jointly is known as ______.

Question 6 options:

Herzberg's theory

Maslow's theory

two-factor theory

management by objectives

Question 7 (Mandatory) (2 points)

What does cross training or allowing workers to do different jobs accomplish?

Question 7 options:

it Increases skill variety, task identity, and possibly tasked significance

rotation within several clerical positions

it confines a worker's experience

learning job tasks without training

Question 8 (Mandatory) (2 points)

Which of the following statements best illustrates the Pygmalion effect?

Question 8 options:

"I'm very motivated on my own. I like working here because I'm allowed to set my own goals and then go ahead to achieve those goals."

"My manager hates me. I don't get the good projects to work on. I try hard, but nothing I do seems to be good enough."

"I love working for Bob. He's more of a coach than a manager and expects the best from me. He challenges me to do better and relies on me to produce."

"I just don't know what to make of my new manager, Jon. Half the time, I think he's overwhelmed by his job."

Question 9 (Mandatory) (2 points)

Research concerning goal setting has demonstrated that leaders play a role in negotiating mutual goals one-on-one with each of their workers and that workers who receive _______ concerning their progress achieve higher levels of performance.

Question 9 options:

boundaries

feedback

pessimism

optimism

Question 10 (Mandatory) (2 points)

To motivate workers, goals must be ______.

Question 10 options:

special

reasonable

attainable

tested

Question 11 (Mandatory) (2 points)

______ measures a person's ability to stick to something until a particular goal is attained.

Question 11 options:

Motivator

Perseverance

Self-actualizing

Hygiene

Question 12 (Mandatory) (2 points)

To effectively motivate followers and avoid costly absenteeism and turnover, leaders must follow principles of organizational justice.

Question 12 options:

	1) True
	2) False

Question 13 (Mandatory) (2 points)

Demonstrating initiative in designing your own work is an example of ______.

Question 13 options:

horizontal redesign

vertical redesign

job crafting

meaningful redesign

Question 14 (Mandatory) (2 points)

Individuals can be thought of as being along a continuum as either benevolents (tolerant of underpayment), equity sensitives (adhere to equity norms), or entitleds (tolerant of overpayment).

Question 14 options:

	1) True
	2) False

Question 15 (Mandatory) (2 points)

______ is the perception of the fairness of the process in making decisions concerning workers.

Question 15 options:

Distributive justice

Moral justice

Procedural justice

Informational justice

Question 16 (Mandatory) (2 points)

The acronym SMART refers to setting goals that are ______.

Question 16 options:

specific and measurable

allowed and reasonable

tested

approved and solicited

Question 17 (Mandatory) (2 points)

Work redesign refers to ______.

Question 17 options:

a person's need to learn new things

designing jobs so that they are more challenging and less repetitive

loading jobs with core characteristics that have been shown to motivate

cross-training

Question 18 (Mandatory) (2 points)

Employees' expectations that the workplace be fair is due to ______.

Question 18 options:

the description our parents gave us

just world hypothesis

title VII

strict compliance with rules

Question 19 (Mandatory) (2 points)

The need for fairness is ______.

Question 19 options:

consistent with Maslow's hierarchy of needs

only theoretical

a universal motive

simple to subvert

Question 20 (Mandatory) (2 points)

When a nurse's jobs are redesigned so that they take responsibility for all information and insignificant tasks that may help them to care more appropriately for their patients, the process is called ______.

Question 20 options:

horizontal redesign

vertical redesign

job crafting

meaningful redesign

Question 21 (Mandatory) (2 points)

Research shows that in order to sustain behavior over the long-term, a necessary component is ______.

Question 21 options:

inspiration

competition

learning from mistakes

reward systems

Question 22 (Mandatory) (2 points)

Which of the following is consistent with the Golem effect?

Question 22 options:

Employees faced with unattainable goals will fail.

A manager who treats employees like weak performers will often get poor performance from those employees.

If you treat someone as a low performer and give them tough love, they often will be motivated to change for better.

Once implemented, the Golem effect cannot be reversed and turns into a downward spiral.

Question 23 (Mandatory) (2 points)

Motivation is defined as ______.

Question 23 options:

externally induced incentives

coming from external loci

direction, intensity, and persistence

is inherent in the human species

Question 24 (Mandatory) (2 points)

Research has shown that equity may be viewed with no difference as to whether or not a person has a positive or negative relationship with their comparison other.

Question 24 options:

	1) False
	2) True

Question 25 (Mandatory) (2 points)

Which of the following is an example of a specific goal?

Question 25 options:

"Do your best."

"One of you needs to accomplish this."

"The deadline is within the next 90 days."

"Do this for the good of the organization."