Qus1) Describe any three tools that can be used to determine the competencies required by project personnel.

Qus2) Describe how each of the human resource management (HRM) methods listed below can be used to manage resources on a project.

HRM Method	Use towards managing project resources
Interviews
Performance analysis
Open communication

Qus3) Describe how each of the human resource management (HRM) techniques and tools mentioned below can be used to manage human resources on a project.

HRM Technique	Use towards managing project resources
Structured Interviews
Direct Observation of performance
Professional Development Plan

Qus4)Discuss any two methods that can be used towards the training and development of human resources.

Qus5) Describe 3 human resource strategies that can be used to manage project human resources. For each strategy, explain one benefit towards the management of human resources.

Human Resource Strategy	Description of Strategy	Benefit towards managing Project Human Resources
1.
2.
3.

Qus6) Explain how the strategies listed below can be used to effectively resolve human resource issues that may occur over the duration of a project.

1. Interpersonal Communication
2. Counselling
3. Conflict Resolution

Qus7) Outline two processes that can be used to measure an individual's performance against agreed performance criteria.

Qus8) Explain two techniques that can be used to manage and improve the performance of project personnel.