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Raines. (2013). Chapter 1: Manager know thyself. In Conflict management for managers resolving workplace, client, and policy disputes (1st ed., pp. 5-32). Jossey-Bass. Barsky, Module

Raines. (2013). Chapter 1: Manager know thyself. In Conflict management for managers resolving workplace, client, and policy disputes (1st ed., pp. 5-32). Jossey-Bass.

Barsky, Module 1: Foundations of Conflict Resolution, Peace, and Restorative Justice (pp. 1-22)

1. What is your conflict management style?

2. What are the strengths and weaknesses of your most common response to conflict?

3. What can you do to work with others who may have a different style?

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