Ralph has been working in the billing department of the medical plaza for several years. He recently applied to a manager position in his department. Ralph believed he was the most qualified applicant and was surprised when they awarded the position to his co-worker, Gina. Ralph feels that Gina is less qualified than him and incapable of being a good manager. Angry about not earning the promotion, Ralph decides to not cooperate with Gina and make work difficult for her. He wants to show the others that he should have received the promotion over her.

Gina is very happy with her new position and the organizational changes. However, she can tell that Ralph is not very happy with her promotion.

1. From Gina's perspective, what can she do to help Ralph with the change in management?
2. Imagine you are Ralph's co-worker. What advice would you give him?
3. Explain the importance of having a diversity work environment.