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Ranga Ramasesh is the operations manager for a firm that is trying to decide which one of four countries it should research for possible outsourcing
Ranga Ramasesh is the operations manager for a firm that is trying to decide which one of four countries it should research for possible outsourcing providers. The first step is to
select a country based on cultural risk factors, which are critical to eventual business success with the provider. Ranga has reviewed outsourcing provider directories and found that
the four countries in the table below have an ample number of providers from which they can choose. To aid in the country selection step, he has enlisted the aid of a cultural expert,
John Wang, who has provided ratings of the various criteria in the table below.
The resulting ratings are on a to scale, where is a low risk and is a high risk. Further, John Wang has determined six criteria weightings. Trust, with a weight of ; Quality,
with ; Religious, with ; Individualism, with ; Time, with ; and Uncertainty, with Using the weighted factorrating method, which country should Ranga select?
In the following table, compute the total weighted score for each candidate enter each response as a decimal rounded to one place
has the lowest total weighted risk score and should be the choice for outsourcing.
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