Rank in order, from first to last, the following steps to creating a new service organization. 1. Implement new tactics at the front line 2. Clarify the service strategy 3. Evaluate the present level of service quality 4. Educate the organization Calculator A 2. 1, 3, 4 2, 4, 1, 3 3. 2. 4. 1 D 3. 4, 1.2