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Rank in order, from first to last, the following steps to creating a new service organization. 1. Implement new tactics at the front line 2.
Rank in order, from first to last, the following steps to creating a new service organization. 1. Implement new tactics at the front line 2. Clarify the service strategy 3. Evaluate the present level of service quality 4. Educate the organization Calculator A 2, 1, 3,4 B 2,4, 1,3 C 3, 2, 4, 1 D 3, 4,1,2
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