Rationale: One of the key functions of the supervisor/leader is to train employees. Much of this training will be done in an "on-the- job training" environment. We must be prepared to become just-in-time trainers, to create a learning environment, and leverage our time with employees to improve service, customer responsiveness and profitability. To be successful we need a good understanding of what good training looks like.

In Order to PROPER acronym. The PROPER way to do on-the job training.

1) Introduction: Your intro should include the following questions in your introduction.

2) Prepare: Describe how your employer prepared to train you and evaluate this. In addition, answer the following: - how feel they followed steps of training that were most effective for you? Answer Yes or no and describe why. - As a future leader describe how you would have done if differently and/or better. If you think it was done, excellently explain why you think so.

2) Reassure: Describe how your trainer put you at ease during your training. (Think about how they got you interested, relaxed, and motivated to learn) and evaluate this. In addition, answer the following: - As a future leader suggest ways this could have been done differently and/or better. If you think it was done, excellently explain why you think so.

3) Orient: Describe how your trainer showed you the correct way to do your job and evaluate this. In addition, answer the following: - As a future leader suggest ways this could have been done differently and/or better. If you think it was done, excellently explain why you think so. Page 3 of 3

4) Perform: Describe how your trainer gave you the opportunity to practice the job. (Think about if they guided you through the rough spots, did they provide help and assistance) Then evaluate this. In addition, answer the following: - As a future leader suggest ways it could have been done differently and/or better. If you think it was done, excellently explain why you think so.

5) Evaluate: Describe how your trainer checked your performance. (Think about if they correct errors, did they repeat instruction) Then evaluate this. In addition, answer the following: - As a future leader suggest ways it could have been done differently and/or better. If you think it was done, excellently explain why you think so.

6) Reinforce and Review: Describe how your trainer provided praise and encouragement/feedback. Then evaluate this. In addition, answer the following: - As a future leader suggest ways it could have been done differently and/or better. If you think it was done, excellently explain why you think so.

= > I worked as a co-op at Atlantic Summit Immigration Consulting Company located in downtown Halifax

. Please write while remembering a situation that occurred when you worked at an immigration company.

Please do not use gpt! please