Read attachment to answer questions. 1. What factors contributed to Novartis's invoice processing being so complex?2. How did IT help the company solve that problem?3. What other uses and functions does InputAccel serve, and how will this be useful to Novartis over the long term? (You may want to visit the EMC/Captiva website, for more information on InputAccel's capabilities. ) https://www.emc.com/
Read the following case: What do you do when you have more than 600 business units Operating through 360 independent afliates in 140 countries around the worldprocessing complex invoices in various languages and currencies? You seek out the best technology solution to make the job easier. At global pharmaceutical giant Novartis, the IT department is a strategic resource, a community of 2,000 people serving 63.000 customers in 200 locations and 25 data centers. Because most of the company's invoices come from international suppliers, they have dilterenoes in design. language. taxes. and currency. Consequently. many ended up as \"query items\" requiring manual resolution by Novartis accounting staffwhich delayed payments and made those invoices extremely costly to process. In fact, nance personnel spent so much of their time resolving queried invoices that other work suffered. A solution was badly needed. To maximize its investment. Novartis needed a exible solution that would meet its current and future needs and function in other business departments in a variety of geographic locations. It should provide fast. accurate document capture and multi-language support. and should extend to other types of informationsuch as taxes and electronic datain addition to paper documents. Finally. in order to obtain nancing for the project, return on investment (ROI) was required within nine months of project implementation. lnputAccel for Invoices from EMClCaptiva was the answer. The software extracts data from paper documents, apply intelligent document recognition (IDR) technology to convert them to digital images, and sends relevant data to enterprise resource planning. accounts payable {NP}. and other back-end management systems. The specialized InputAccel server manages output by recognizing and avoiding holdups in the workflow process. It also ensures if a server goes ofine, others wiil carry on functioning, thus avoiding downtime. Now Novartis scans incoming invoices at a centrally located site. and the images are transmitted to the InputAccel for Invoices server for image improvement. Invoice data is then extracted and validated against supplier information. Most invoices are transferred directly for payment, with relatively few invoices requiring transfer to one of three accounts payable clerks who deal with queries manually. Novartis is a global leader in the research and development of products that improve health issues. lnputAccel was selected by Novartis to be part of its accounting system. Thanks to IT. overall efciency has increased. processing errors are reduced. and accounting personnel can use their time and expert knowledge for more meaningful tasks than resolving invoice errors. For Novartis. it is \"mission accomplished.\
