READ: Crisis Communication Failures the BP Case Study

https://www.researchgate.net/publication/289460582_Crisis_communication_failures_The_BP_Case_Study

Based on what youlearned from the BP crisis, consider the advice you would give to a leader who wants to improve his or her organization's communications function so that it is more effective during a crisis. What, if anything, did BP do well in the crisis? What would you recommend that BP should have done differently? Then summarize the highlights of what youlearned about crisis communication from reading your eText and analyzing this case.