Read "Disruptive Physician" in Chapter 9 of the textbook, and respond to the following questions (adapted from those found in the textbook). As you read, consider the relationship between physicians, staff, and patients as well as the ethics involved and any potential impact on lawsuits. What action, if any, should the hospital consider taking to investigate the physician's behavior? Are there ethical issues at stake? Any legal issues? Explain. What information should Stephen share with the corporate leaders, if any? Explain. Dr. Williams later apologized to Stephen for his conduct stating that he thought Stephen was a physician and believed him to be out of place for saying that his patient would be OK. Discuss how this affects how you would handle the conversation between Stephen and Dr. Williams.

Disruptve Physician

Stephen, a hospital administraTve consultant, selected a complex case on the 10th-foor orthopedic unit

For review. Stephen reviewed the paTent's record. ollowing several quesTons about the paTent's care, a

sta nurse asked, "Would you like Dr. Williams, the orthopedist, to discuss this case with you?" Stephen

said, "Sure, that will be ne." Dr. Williams soon arrived and appeared a bit disturbed that he had been

summoned. Stephen introduced himselF and said that he just had a Few quesTons he would like to ask.

Stephen asked Dr. Williams which diagnoses the paTent relayed to the organizaTon at the Tme oF

admission and which diagnoses were made during the course oF the paTent's hospitalizaTon. Dr.

Williams said, "I am treaTng the paTent For her orthopedic problems, not all oF these other diagnoses."

ollowing a Few quesTons with the physician, Stephen asked to interview the paTent. Dr. Williams

agreed, "OK." Stephen asked, "Could you please ask the paTent iF I could speak with her?" Dr. Williams

said, "hat's not necessary." Dr. Williams and Stephen walked to the entrance oF the paTent's room.

Stephen waited outside the paTent's room. Dr. Williams walked into the paTent's room, returned to the

hallway, and said, "he paTent was sleeping, but I woke her up."

Upon entry to the paTent's room, realizing Dr. Williams had Forgoen Stephen's name, Stephen

introduced himselF to the paTent. Dr. Williams asked Stephen iF he wanted him to leave the room.

Stephen, politely, said, "You can stay iF you would like."

he paTent said, "Oh, I know what you do. My husband is a nurse." Stephen smiled and asked about her

care. She said that it was excellent. She said the Food could be beer but she was pleased with her

overall care. She talked about her hip Fracture and back problems. Dr. Williams, interrupTng the

conversaTon, proceeded to tell the paTent about her orthopedic issues. He described in explicit and

Frightening detail how the discs in her back were collapsing and how things could progress and how she

could eventually be conned to a wheelchair.

ollowing his brieF conversaTon with the paTent, Stephen said, "You will be all right." he paTent smiled

and said, "hank you." Upon leaving the room, Dr. Williams asked, "What kind oF doctor are you?"

Stephen replied, "I am not a doctor; I am an administraTve consultant." Not having listened to Stephen's

answer, Dr. Williams said in a threatening manner, just outside the paTent's room, "Don't you ever tell

one oF my paTents they are going to be OK!" Stephen said calmly, "I was not speaking clinically; I was

relaTng a compassionate goodbye to the paTent." Stephen then extended his hand to Dr. Williams,

saying, "hank you For your Tme." Dr. Williams shook Stephen's hand and then quickly walked away

down the corridor.

Based on Chapter 9, Medical Sta OrganizaTon And Physician Liability, Reality Check: DisrupTve

Physician, answer the Following quesTons:

https://www.coursehero.com/tutors-problems/Management/9252340-Please-see-attachment-Thanks-Based-on-Chapter-9-Medical-Staff-Organi/